
Image license: Creative Commons Attribution 4.0
Attribution: Phil Hearing
In Chesterfield, Virginia, a resident named Mangels told CBS 6 this week that he was "going on day 16" without mail delivery. His situation is not unique. Across Louisville, Indianapolis, and Richmond, households have spent weeks watching their USPS Informed Delivery previews fill with scanned images of letters that never actually arrive. And now, as the nation's postal infrastructure struggles to dig out from Winter Storm Fern, another planned shutdown is about to land: the Presidents' Day blackout on Monday, February 16.
USPS will observe Presidents' Day on Monday, February 16. All Post Office locations will be closed, and normal mail delivery and retail services will restart on Tuesday, February 17. The closure affects all 31,000-plus postal retail locations nationwide.
The U.S. Postal Service will close all operations for 11 federal holidays this year. In addition to Presidents' Day on February 16, these include New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas.
Holiday closures affect all mail services, including Priority Mail, Priority Mail Express, USPS Ground Advantage, and First Class Mail. There are no exceptions. Even P.O. Box service will be unavailable.
For customers who need to ship packages or buy postage over the long weekend, certain USPS services remain accessible through usps.com and self-service kiosks located in select lobbies across the country. Those kiosks offer postage printing for Priority Mail, Priority Mail Express, and international shipping, as well as package tracking information.
Winter storms have disrupted USPS mail delivery in several cities, causing days-long delays, and in some neighborhoods, weeklong gaps, even after roads have cleared. The disruptions have left residents waiting on medications, tax documents and checks.
The problems trace back to late January. The Priority Mail Express service guarantee suspension took effect on Friday, January 23, 2026, as the U.S. Postal Service experienced operational and network impacts resulting from winter weather across the country. That suspension, initially meant to last a few days, kept getting extended.
The Postal Service has issued alerts for nearly 40 states, warning of potential impacts to mail processing, transportation, and delivery. Affected regions include the Northern Plains, Great Lakes, Ohio Valley, Northeast, Southwest, Southern Plains, Midwest, and Southeast.
The scale was enormous. At the peak of the storm, more than 13,000 flights were canceled. Transportation Secretary Sean Duffy told CNBC that Sunday was the largest cancellation day since March 2020, when state governments issued stay-at-home orders as the Covid-19 pandemic spread across the U.S.
More than 3,000 ZIP codes across Kentucky, Indiana, Ohio, Oklahoma and Texas did not receive pickup or delivery services at the height of the disruption.
Here is a detail that has confused many customers: in several cities, packages from Amazon, UPS, FedEx and even USPS continue to arrive while standard mail lags. Carriers may be able to leave packages at a doorstep, but cannot leave letter mail unsecured if a mailbox is blocked.
USPS spokesperson Cathy Purcell told Axios that the storm has been an abnormal, prolonged snow and ice event, with conditions in some areas lasting longer than residents have seen in decades. Purcell said snowplows can bury mailboxes and prolonged ice can make them inaccessible, preventing carriers from delivering letter mail even when roads appear clear.
This explains why someone might receive an Amazon order on their porch but still not see their credit card statement for two weeks. The logistics are different.
In Louisville, Kentucky, residents reported going more than a week without mail, with some waiting on checks and prescription medications. A local post office saw long lines as customers tried to retrieve mail in person. In Indianapolis and Richmond, Virginia, residents reported multi-day gaps in mail delivery. Some said USPS's "Informed Delivery" previews showed mail pieces that never arrived.
The two major private carriers operate on modified schedules during Presidents' Day, which creates some alternatives for urgent shipments.
FedEx will operate with modified service on Presidents' Day. FedEx offices will remain open, and FedEx Customs Critical, Logistics and Freight will all operate normally.
UPS pickup and delivery services will be available on Presidents' Day. However, UPS Ground Saver and UPS Mail Innovations deliveries will need an extra business day in transit due to the federal holiday affecting USPS.
That last point matters. UPS Mail Innovations is a hybrid service where UPS handles the long-haul portion and hands packages off to USPS for final delivery. When USPS shuts down, that handoff breaks.
Carrier | Presidents' Day Status |
|---|---|
USPS | Fully closed (all services) |
FedEx | Modified service; offices open |
UPS | Pickup and delivery available |
A one-day shutdown does not remove demand. It compresses it. The parcels that would have moved on Monday do not disappear. They stack into Tuesday, Wednesday, and beyond.
Recovery from winter storm shipping delays typically takes several days after operations resume. Now add a federal holiday on top of routes that were already behind from the storm. The math is not encouraging.
While one Chesterfield resident acknowledges the dedication of many USPS employees, he hopes USPS leadership can resolve the delivery issues and get his three weeks' worth of accumulated mail delivered promptly. "I'm hoping we all get back on track as far as a community for our mail and take care of our business that we need to," he said.
USPS has stated that "safety of the public and our employees is the top priority" as the agency works to restore nationwide mail pickup, processing, transportation, and delivery. The agency updated its service alerts page as recently as February 14 at 9 p.m. ET.
If you have time-sensitive mail or packages, the window to act is narrow. Friday is your last chance to drop items at a staffed counter before the holiday. Saturday hours vary by location, so check your local branch.
Customers are requested, for the safety of postal employees, to clear a path to access their mailbox. Customers can track packages directly from the usps.com home page and check the status of local operations by following the "Service Disruptions" links.
For those waiting on tax documents, medications, or checks, the honest answer is that there is no quick fix. CBS 6 has reached out multiple times to a USPS spokesperson for answers about how many routes remain impacted following the storm and when operations will fully resume, but has not yet received a response.
Tuesday, February 17 should bring some relief, assuming the weather cooperates. But for neighborhoods that have already gone more than two weeks without regular delivery, getting back to normal is going to take longer than a single day. The backlog is real, and it is not going anywhere fast.